Privacy Policy – How We Protect Your Personal Data
When you shop at Yvelis, you share some personal information with us. We take that responsibility seriously and handle all data in accordance with the General Data Protection Regulation (GDPR), which has replaced Sweden’s previous Personal Data Act (PUL).
Who is responsible?
Yvelis of Sweden AB is the data controller for the personal information you provide when making a purchase, contacting us, or subscribing to our newsletter.
What data do we collect – and why?
- We collect and process your personal data in order to:
- Deliver your order
- Contact you regarding your purchase
- Manage payments and invoices
- Send newsletters if you’ve subscribed
- Fulfill our legal obligations under accounting laws
The information we may collect includes:
- Name
- Address
- Email address
- Phone number
- Personal identity number (when paying by invoice or installments)
- Order history
Who do we share your data with?
We only share your data with third parties when necessary, for example:
- DHL – to deliver your order
- Svea Bank AB – to handle payments, credit checks, and invoicing
- Email provider– if you’re subscribed to our newsletter
All third parties are either data processors or data controllers in their own right and must comply with GDPR.
How long do we store your data?
- Order data is stored for up to 7 years due to accounting regulations
- Newsletter data is stored until you choose to unsubscribe
Your rights
You have the right to:
- Access your data (data extract)
- Correct any inaccurate information
- Request deletion of your data (unless restricted by legal obligations)
- Know where your data originated if you didn’t provide it yourself
- Object to direct marketing
- File a complaint with the Swedish Authority for Privacy Protection (IMY) if you believe we’ve mishandled your data
To exercise your rights, contact us at info@yvelis.se – we’re happy to help.
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Newsletter
If you sign up for our newsletter, we store your name and email address to send you inspiration, updates, and exclusive offers. You can unsubscribe at any time via the link in the newsletter or by contacting us directly.
We never share your information with third parties for marketing purposes.
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Cookies – Your Choice Matters
When you visit our website, we use cookies to ensure it works properly and to improve your experience.
Consent first
We use a cookie consent banner when you first visit our webshop. You choose which cookies to allow. No cookies (except essential ones) are set before you give your consent.
We use three types of cookies:
Essential cookies
- Required for the webshop to function (e.g., add to cart, proceed to checkout)
- These don’t store personal data and are deleted when you close your browser
Analytics cookies
- We use Google Analytics to understand how visitors use our website
- IP addresses are anonymized before storage
- Helps us improve content and navigation
Marketing cookies
- Used only if you give consent, e.g., Meta/Facebook
- Allows us to show relevant ads in social media
- Helps us track the performance of our campaigns
You can change or withdraw your cookie preferences at any time via the banner or in your browser settings.